Legal notice

Legal Notice

Last updated: 17 September 2026

This Legal Notice provides information about the ownership, operation and use of the Myphe website.

It should be read together with our Terms of Service, Privacy Policy, Returns & Refunds Policy, Shipping Policy and any other policies made available through our website.

1. Website Operator

This website is operated under the trading name:

Myphe LTDA

Customer support email: myphesuporte@gmail.com

If any of these details do not apply to the legal structure operating Myphe, they should be omitted rather than completed with placeholder or inaccurate information.

2. About This Website

Myphe operates an online retail store offering baby, children's and family-related products.

The website allows customers to:

  • browse products;

  • review product information;

  • place orders;

  • make payments;

  • access information about delivery;

  • request customer support;

  • access our policies; and

  • manage certain aspects of their customer relationship with us.

Our online store is powered by Shopify and may use additional third-party services to support payment processing, fulfilment, delivery, analytics and other operational functions.

3. General Information

We take reasonable care to ensure that information published on the Myphe website is clear and accurate.

However, website content may occasionally contain:

  • typographical errors;

  • technical errors;

  • outdated information;

  • temporary pricing errors; or

  • inaccuracies resulting from changes to products, suppliers or services.

Where we become aware of a material error, we may correct the relevant information.

Nothing in this Legal Notice gives Myphe an unrestricted right to alter an existing consumer contract or remove any statutory rights after an order has been accepted.

4. Product Information

We aim to describe our products accurately and provide customers with sufficient information to make informed purchasing decisions.

Product information may include:

  • photographs;

  • dimensions;

  • materials;

  • colours;

  • specifications;

  • features;

  • age recommendations;

  • instructions;

  • product variations; and

  • other relevant characteristics.

Minor variations may occur because of:

  • manufacturing processes;

  • supplier updates;

  • photography;

  • lighting;

  • screen settings; or

  • reasonable production differences.

Such minor variations do not affect your statutory rights where a product is materially different from its description, faulty, unsafe or otherwise does not conform to the contract.

5. Product Images

Images displayed on the Myphe website are intended to represent products as accurately as reasonably possible.

However, the appearance of a product on your device may differ slightly from its physical appearance.

In particular, colours can appear differently depending on:

  • screen calibration;

  • brightness;

  • device type;

  • photography conditions; and

  • lighting.

Images may also contain props or decorative items that are not included with the product.

Customers should review the relevant product description to determine what is included in their purchase.

6. Children's and Baby Products

Myphe offers products intended for babies and children.

Any age recommendation, developmental guidance, weight recommendation, size guidance or similar information should be read together with:

  • the manufacturer's instructions;

  • product warnings;

  • the child's individual circumstances; and

  • appropriate adult supervision.

Parents, guardians and carers remain responsible for ensuring that a product is suitable for the individual child and is used in accordance with any applicable instructions and warnings.

Nothing in this section limits Myphe's obligations regarding product safety or the consumer's legal rights in relation to unsafe, faulty or misdescribed goods.

7. Product Safety

Customers should always:

  • read instructions before use;

  • follow applicable safety warnings;

  • observe age and weight restrictions;

  • provide adult supervision where required;

  • inspect products regularly for signs of damage; and

  • stop using a product if it becomes damaged or unsafe.

Any product-specific safety information displayed on the product page or supplied with the product forms an important part of the safe use of that product.

If you have a safety concern regarding a product purchased from Myphe, please contact:

myphesuporte@gmail.com

8. International Fulfilment

Certain products offered by Myphe may be dispatched from fulfilment facilities or suppliers located outside the United Kingdom, including China.

Myphe may use third-party:

  • suppliers;

  • fulfilment facilities;

  • warehouses;

  • carriers;

  • postal operators; and

  • logistics providers

to fulfil customer orders.

The use of such third parties does not remove Myphe's responsibilities to customers under applicable consumer law.

Further information is available in our Shipping Policy.

9. Delivery Estimates

Delivery dates and delivery windows displayed on the website are estimates unless expressly stated otherwise.

International shipments may arrive before or after an estimated date due to factors such as:

  • carrier processing;

  • customs procedures;

  • international transport;

  • local delivery networks;

  • public holidays;

  • weather;

  • peak shipping periods; and

  • other logistical circumstances.

Nothing in this Legal Notice excludes or restricts your statutory rights regarding delayed or undelivered goods.

Please refer to our Shipping Policy for complete delivery information.

10. Prices and Availability

Prices and product availability may change from time to time.

A product appearing on the website does not necessarily mean that unlimited stock is available.

We may correct obvious pricing or product-information errors in accordance with our Terms of Service and applicable law.

The final price and any applicable delivery charges will be presented as part of the purchasing process before you complete your order.

11. No Professional Advice

General information appearing on the Myphe website is provided for retail and informational purposes.

Unless expressly stated otherwise, website content should not be considered:

  • medical advice;

  • healthcare advice;

  • developmental advice;

  • legal advice; or

  • other professional advice.

Where a product raises a medical, developmental or safety question specific to an individual child, customers should seek guidance from an appropriately qualified professional where necessary.

This section does not affect any legal responsibility Myphe may have for statements specifically made about a product or for products sold through our store.

12. Intellectual Property

Unless otherwise stated, intellectual property appearing on this website is owned by Myphe, licensed to Myphe or lawfully used by us.

This may include:

  • branding;

  • logos;

  • text;

  • graphics;

  • website design;

  • original photographs;

  • videos;

  • page layouts; and

  • original marketing materials.

You may access and use website content for personal, non-commercial purposes connected with browsing or purchasing from Myphe.

You must not reproduce, distribute, commercially exploit, alter or republish protected Myphe content without permission where such permission is legally required.

Third-party trade marks, images and other intellectual property remain the property of their respective owners.

13. Third-Party Content

Certain product images, specifications, technical information or other materials may originate from manufacturers, suppliers or other authorised third parties.

We aim to ensure that information presented to customers is accurate and not misleading.

Where we identify inaccurate material information provided by a third party, we may correct or remove it.

The fact that information originated from a supplier does not remove any statutory responsibility Myphe has for the product description provided to customers.

14. Third-Party Websites

The Myphe website may contain links to websites or services operated by third parties.

These links may be provided for convenience or to support services such as:

  • payments;

  • parcel tracking;

  • social media;

  • external content; or

  • other functionality.

Myphe does not control independently operated third-party websites.

Once you leave our website, the relevant third party's terms, privacy practices and policies may apply.

We encourage customers to review those terms before providing personal information or using a third-party service.

15. Website Availability

We aim to keep the Myphe website reasonably accessible and operational.

However, we do not guarantee uninterrupted website availability.

Temporary disruption may occur because of:

  • maintenance;

  • updates;

  • technical failures;

  • hosting problems;

  • security incidents;

  • third-party service interruptions; or

  • events outside our reasonable control.

We may temporarily restrict access where reasonably necessary to maintain or protect the website.

16. Website Security

Users must not attempt to:

  • gain unauthorised access to the website;

  • interfere with website security;

  • introduce malicious software;

  • access restricted systems;

  • scrape or exploit the website unlawfully;

  • disrupt services; or

  • misuse customer or business information.

Suspected unlawful or malicious activity may be investigated and, where appropriate, reported to relevant authorities or service providers.

17. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, nothing in this Legal Notice is intended to exclude or restrict liability for:

  • death or personal injury caused by negligence where liability cannot lawfully be excluded;

  • fraud or fraudulent misrepresentation;

  • defective or unsafe products where liability applies;

  • breach of mandatory consumer rights; or

  • any other liability that cannot legally be excluded.

Any other limitations of liability applicable to purchases through Myphe are subject to our Terms of Service and mandatory consumer law.

18. Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict or replace statutory rights available to consumers.

Where applicable, UK customers may have protections under legislation including the:

  • Consumer Rights Act 2015;

  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • Data Protection Act 2018; and

  • UK General Data Protection Regulation.

Where any provision of this Legal Notice conflicts with a mandatory consumer right, the mandatory legal right will apply.

19. Privacy and Personal Data

Personal information collected through the Myphe website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains matters including:

  • what information we collect;

  • why we process it;

  • the lawful basis for processing;

  • third-party service providers;

  • international transfers;

  • data retention;

  • cookies; and

  • your data protection rights.

Privacy enquiries may be sent to:

myphesuporte@gmail.com

20. Cookies

The Myphe website may use cookies and similar technologies.

Essential technologies may be necessary for functions such as:

  • checkout;

  • security;

  • shopping basket functionality; and

  • website operation.

Non-essential technologies may be used subject to applicable consent requirements.

Further information is available in our Privacy Policy and Cookie Policy, where applicable.

21. Changes to This Legal Notice

We may update this Legal Notice where necessary to reflect:

  • changes to our business;

  • changes to our website;

  • changes to our services;

  • legal or regulatory developments; or

  • operational changes.

The date displayed at the beginning of this Legal Notice indicates the most recent update.

Changes to this Legal Notice will not retrospectively remove statutory or contractual rights relating to purchases already made.

22. Contact

If you have a question about this website, a legal enquiry concerning Myphe or a concern regarding a product or order, please contact:

Myphe
Email: myphesuporte@gmail.com

We will endeavour to respond appropriately and in accordance with applicable law.