Contact information
Contact Information
Last updated: 17 September 2026
If you need assistance with an order, delivery, return, refund, product enquiry or any other matter relating to Myphe, please contact our customer support team.
Customer Support
Email: myphesuporte@gmail.com
We recommend including your order number whenever your enquiry relates to an existing purchase. This helps us locate your order and assist you more efficiently.
What You Can Contact Us About
You can contact Myphe regarding:
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order status;
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delivery and tracking;
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delayed or missing parcels;
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returns and refunds;
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damaged or incorrect products;
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cancellations;
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product information;
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payment-related questions;
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privacy or data protection requests; and
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general customer service enquiries.
Customer Service Response
We aim to review customer enquiries as promptly as reasonably possible.
Response times may vary depending on the nature of the enquiry, weekends, public holidays and periods of high customer service demand.
For urgent order-related requests, please include your order number and as much relevant information as possible in your initial message.
Business Information
Trading name: Myphe
Customer support email: myphesuporte@gmail.com
Returns
Please do not send products to an address shown on the original parcel unless Myphe has specifically instructed you to do so.
Products may be dispatched through third-party suppliers or fulfilment facilities, and the shipping address shown on the parcel may not be authorised to receive customer returns.
To arrange a return, please contact:
We will provide the appropriate return instructions where required.
Privacy Enquiries
For questions about how we collect, use or protect personal information, or to exercise a data protection right, please contact:
Further information is available in our Privacy Policy.
Contact Us
Myphe
Email: myphesuporte@gmail.com
We will endeavour to assist you fairly and efficiently.